Turnaround time 4-6weeks

Klarna FAQ

What is Klarna?

Klarna offers two different unregulated financing offerings in the UK: Pay in 30 days and Pay in 3 installments. Both are unregulated credit products.

 

How does the Pay in 30 days work?

This method allows a consumer to get up to 30 days to pay after purchase. This product is completely interest free and there are no late fees applied.

 

How does pay in 3 instalments work?

Pay in 3 instalments allows a consumer to spread the cost over 3 equal monthly installments for their product. This product is completely interest free and there are no late fees applied.

Will a credit search take place?

Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna. Klarna do not run credit searches against you that could impact your credit rating.

 

Can I pay before the due date?

Absolutely you can go on the klarna.com/uk website and keep up to date with any outstanding amounts, orders and have the access to make payments earlier.

 

How do I know you have recieved payment and the order has gone through?

Once the order has been processed you will recieve an email from us as well as Klarna.

 

I still have more questions, regarding klarna?

Please take a look at the customer service at Klarna for a full list of FAQ, aswell as live chats and telephone options.